Scene+ is coming
September 22, 2022 to iga
in Western Canada
September 21st, 2022 is the last day you can Earn & Redeem AIR MILES at IGA in Western Canada
What is Scene+?
Scene+ is one of Canada’s leading lifestyle loyalty programs. The Scene+ program offers members opportunities to earn and redeem points when and how they want to be rewarded. Members can earn and redeem Scene+ points on groceries at IGA and other participating grocery stores and pharmacies, for travel with Expedia, movies at Cineplex, dining at Swiss Chalet, Harvey’s, Montana’s and more.
Where can I earn Scene+ points?
Scene+ offers members rewards their way – allowing them to earn points on things like movies, banking, entertainment, shopping, dining, and much more.
You can now earn Scene+ points at IGA and other participating grocery and pharmacy locations Western Canada (BC, AB, SK, MB). Scene+ members can already earn and redeem at participating grocery stores and pharmacies in Atlantic Canada (NB, NS, PEI, NFLD). For a full list, please visit sceneplus.ca.
Where can I redeem Scene+ points?
Scene+ offers several ways to redeem points on things like travel with Expedia, movies, gift cards, Apple and Best Buy products and dining. You can also redeem your Scene+ points for an account credit on eligible Scotiabank debit and credit cards.
You can now redeem Scene+ points at IGA and other participating grocery and pharmacy locations in Western Canada (BC, AB, SK, MB). 1000 Scene+ points redeemed is equal to $10 toward your purchase. For a full list, please visit sceneplus.ca.
I live in North Western Ontario, when will my IGA store join Scene+?
As of September 22, 2022, you will be able to use your Scene+ card at IGA Red Lake in North Western Ontario.
When will the IGA stores in New Brunswick and Newfoundland launch with Scene+?
The IGA stores in New Brunswick and Newfoundland will launch Scene+ at a later date. More details will be available later this year.
How do I earn Scene+ points in store?
There are a few ways to earn Scene+ points at IGA. Including:
Everyday Rewards: Earn points through weekly flyer events and everyday product offers in-store
Personalized Offers: Sign up to receive weekly offers just for you, delivered to your email or through www.mygroceryoffers.ca
Banking Products: Earn even more points by shopping at participating Grocery stores using a Scotiabank debit or credit card.
How do I sign up for a Scene+ card?
If you already have a Scene card, you’re automatically a Scene+ member. To enroll to become a Scene+ member, please visit www.sceneplus.ca/register
Are physical Scene+ cards available or do I need to download the Scene+ app?
Yes, customers can pick up a physical card and enrollment kit in in-store Please note that only one physical card is available per Scene+ account, but additional family members are able to download the Scene+ app and use the same Scene+ account to rack up points for the family.
Can I have more than one physical card for my account?
Members can only have one Scene+ physical card per account. For access to your card at your fingertips, or family sharing, download the Scene+ app.
How do I earn and redeem Scene+ points at IGA?
Simply add your Scene+ number to your account settings and you’re all set!
How do I redeem Scene+ points at IGA?
Simply tell your cashier that you’d like to redeem Scene+ points on your purchase. You can get $10 off your bill for every 1,000 Scene+ points redeemed.
I’m already a Scene+ member, how do I find my Scene+ membership number?
You can get your Scene+ membership number emailed to you by visiting the Send me my card page on the Scene+ website. If there has been a change to your email or you require further assistance, please contact Scene+ support at 1-866-586-2805.
Can I transfer Scene+ points to a family member or friend?
No, Scene+ points are non-transferable.
Will Scene+ Points expire?
Your Scene+ account may be closed if it remains inactive for more than 24 consecutive months.
However, if you have a Scene+ Scotiabank product linked to your Scene+ card, your points won’t expire as long as that Scotiabank product remains open.
You’ll be notified in advance if your account is ever at risk of being closed.
How can I find out how many Scene+ points I have?
You can find out how many points you have by logging into your account on sceneplus.ca or opening the Scene+ app. You can also link your Scene+ card to your IGA account.
I can’t see my Scene+ points balance on my app. What do I do?
If you are having trouble with your Scene+ app, please contact Scene+ Support at 1-866-586-2805.
I scanned my Scene+ card but I’m missing some points. What can I do?
Be sure to keep your receipt and visit our in-store Customer Service desk or email support@sceneplus.ca.
How do I register to receive personalized Scene+ offers at IGA?
There are three ways you can register to receive personalized Scene+ point offers:
- Sign up for a IGA account and register your Scene+ membership number
- Sign up for an account on www.mygroceryoffers.ca to receive personalized offers from IGA and other participating grocery stores
Link your Scene+ card to your account
What are personalized Scene+ offers?
Personalized Scene+ offers are weekly offers that are just for you, delivered to your email selected based on your shopping activity. While you will receive grocery store offers through your Scene+ app, your personalized offers are only available on www.mygroceryoffers.ca
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Partner Update
Empire and its select banners across the country, including IGA West, will be transitioning from AIR MILES to Scene+ beginning in Atlantic Canada in August 2022, and then continue across the rest of Canada culminating in early 2023. Find frequently asked questions below.
What is Scene+?
Scene+ is one of Canada's leading lifestyle loyalty programs. The Scene+ program offers members opportunities to earn and redeem points when and how they want to be rewarded.
Scene+ will include our leading grocery, pharmacy, liquor and convenience brands in Canada, as well as travel through Expedia, banking solutions through Scotiabank, dining with over 700 Recipe Unlimited restaurants (like Swiss Chalet, Montana's, Kelseys and Harvey's), movies through Cineplex and redemption partnerships with great brands like Apple, Best Buy and many others.
When will my store stop accepting my AIR MILES card?
Scene+ will replace the current AIR MILES program in our grocery, pharmacy, liquor and convenience stores and online grocery. We will transition from AIR MILES to Scene+ beginning in Atlantic Canada in August 2022, and then continue across the rest of Canada culminating in early 2023.
Can I continue to collect AIR MILES Reward Miles at your stores until Scene+ is launched?
Yes. You can continue to collect and redeem AIR MILES with us until Scene+ is available in your local store. We are committed to continue delivering great value and promotion opportunities to customers through the Air Miles program through the transition.
Will I lose any AIR MILES Reward Miles I have earned? What happens to my AIR MILES reward miles?
No. You will not lose any AIR MILES Reward Miles already earned in our stores. All AIR MILES Reward Miles accumulated in-store or online prior to Scene+ being available in your local store will be posted to your account within 60 days of an eligible transaction. You can continue to redeem Miles in your local store up until Scene+ goes live. You can continue earning and redeeming Miles across AIR MILES coalition partners as you would normally.
Can I transfer my AIR MILES Reward Miles to Scene+?
No. Your AIR MILES Rewards Miles will remain part of the AIR MILES Reward Program. You can use your AIR MILES Cash Miles in your local store until we launch Scene+ in your location.
Will the AIR MILES Reward Miles I have expire if I earned them from an IGA West store?
This announcement will not impact your AIR MILES Rewards Miles. You can continue to redeem your AIR MILES Rewards Miles in our stores as you would normally until we transition to the Scene+ program. See https://www.airmiles.ca/en/get-help/managing-my-account.html for more details.
Do I have to use a certain portion of my AIR MILES Reward Miles up before Scene+ is launches at my local store?
No. You can redeem AIR MILES Rewards Miles in your local store until Scene+ launches in your location. You can continue earning and redeeming Miles across AIR MILES coalition of partners as you would normally.
What happens to the IGA West eVoucher that I have after Scene+ launches?
eVouchers do not expire, IGA West eVouchers will continue to be accepted towards purchases after the launch of Scene+.
Where can I go to find more information on how to get and use AIR MILES Reward Miles?
Please visit airmiles.ca to learn more about the AIR MILES Reward Program.
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For all other questions regarding your AIR MILES Reward Miles please visit airmiles.ca